FAQ

1. What is “My Account”?

My Account section gives you complete control over your transactions that you do with us. Here you can update your name, contact information, address, change your password, and view your orders. You can also keep track of your orders.

2. What if i am not able to access your site?

In such circumstances, you can refresh your browser. If you continue to have problems accessing the website, make sure you have a working internet connection. If this is the case, please contact your internet service provider. If you can connect but are still having problems, try cleaning your temporary internet files, cache, or cookies.

3. Can I ship the product to a different address?

Yes, you can ship the product to a different address.

4. Why don’t you deliver to my address?

This may occur in specific locations. Because our courier partners may not yet be able to service some pin codes, we are unable to deliver to your location at this time. We're expanding our reach and cooperating with reputable courier providers to ensure that we can reach you.

5. How do I unsubscribe from your emails?

All of our users have the option to unsubscribe from our services. To do so, simply click the unsubscribe link in the email we send you

6. Why is my Returns request declined?

If a returned product fails to meet the requirements outlined in our Return & Refund Policy, we are obligated to deny the return request.

7. How do I contact you?

On our Contact Us page, there is a contact form that you must complete. We also have our phone number, email address, and address listed on the site.